Personal Information Protection Policy

Hotel New Awaji Group establishes the following Personal Information Protection Policy and is committed to ensuring the proper handling and protection of personal information.

1. We will clearly specify the purpose for which personal information is collected and will use such information only within the scope of that purpose.
2. We will not provide personal information to third parties, including companies or individuals, without the consent of the individual concerned, except where required by law.
3. We will implement appropriate security measures to prevent unauthorized access, loss, destruction, alteration, or leakage of personal information.
4. We will comply with all applicable laws and regulations regarding the protection of personal information and will continuously review and improve our practices.
5. This policy applies to all officers and employees of Hotel New Awaji Group.

Purpose of Use of Customers’ Personal Information

Hotel New Awaji Group will use the personal information provided by our customers only for the following purposes:

1. To contact customers regarding reservations, product shipments, or service-related matters
2. To provide information about products, services, events, and special offers
3. To conduct surveys and research aimed at improving our services
4. To confirm customer usage history and provide after-sales support
5. To provide information and services from affiliated hotels within our group

Hotel New Awaji Group may share necessary personal information with affiliated companies within the group or with service providers to the extent required to achieve the purposes described above.
We may also disclose personal information when required by law or when requested by government authorities in accordance with applicable legal procedures.

If any changes are made to the purposes of use described above, such changes will be announced on this website.

Use of This Website

Cookies

Cookies are small data files sent from a website to your browser and stored on your device. They help improve the convenience and usability of our website but do not identify individual users.
Hotel New Awaji Group may use cookies, including those from third-party services such as Google Analytics, to analyze website traffic and improve our services. The information collected is used solely for statistical analysis and service improvement.
If you wish to disable cookies, you can do so through your browser settings. Please refer to your browser’s help or support documentation for instructions.

Protection of Personal Information

Hotel New Awaji Group strictly manages personal information provided by customers and implements appropriate security measures to prevent unauthorized access, loss, destruction, alteration, or leakage of such information.

Governing Law

The use of this website shall be governed by the laws of Japan.
Any disputes arising in connection with the use of this website shall be subject to the exclusive jurisdiction of the courts of Japan.


※For inquiries regarding this policy, please contact us through our contact form.